Citadel Hotel - Amsterdam

Friendly Helpful staff. Nice breakfast

I was checked intoa room that wasn't ready. Other than that, a nice central hotel.

The location has to be the main feature of this Hotel. It is a 5 min stroll to Dam Square, but located on a lovely quiet street, so there is no noise etc once in your Hotel. And the beds were magnificent!

Bathroom was very small, but again, this was only minor and myself and girlfriend still used it with no hassle.

The hotel Citadel came up to expectations in every way. It was comfortable and clean and close to the Central Station. The breakfast was very good and my friend and myself enjoyed our stay there.. I

The shower area was small and confined so we did not use it but this would not stop me from using The Citadel again.

breakfast. location not far from the amsterdam central station and dam square. 10-15 mins by walk.

smoky smell in the room. old fashion restroom. one of the staff in the hotel is not friendly.

Beds were too soft and warm

-fairly close to central area & able to walk from train station. Busy street with a youth hostel nearby. Breakfast was nice & very clean. Staff were friendly.

- unable to get into room until after 1pm & we had arrived at hotel by 8:30am. We were very tired & it would have been nice if the staff had offered us coffee. But we had to find someplace to go on a grey & rainy morning.

The hotel staff were professional and friendly,very helpful with providing specific instructions for tour buses, public transportation, good places for lunch & dinner, etc. The breakfast provided in the room rate exceeded our expectations, nice variety and healthy, fresh food. Hotel staff were very accomodating and made us feel welcome and appreciated. We would return again and hope to be able to.

How quiet room #11 was!

good location..just one road from dam sq.... nice room and good energy....a simple coffee maker and mini fridge were the only two things missing...

Excellent staff, well located, nice room (as long as you are not on the 1st floor), great price.

situation in the center and easy to find with subway.

breakfast as simple as possible darks rooms waiting 3 days fro cleaning the tube of evacuation of the water for the shower and it has never been done .. and this was not only forme . In a place like Amsterdam, this hotal was asking paiement for using WIFI....... unreal.

Location was great, breakfast was amazing! Staff were friendly and very informative.

The room had no view, and it smelled strongly of smoke. Bathroom was a little dirty but only a tiny bit - not too much of a problem.

Room as well as staff management was good. Location was excellent as a nearer from central railway station. Budgeted hotel for city trip.

There is no such thing to highlight which did not like of this hotel. Everything was in order as we expect.

Localisation

It is the 3rd time (and most likely the last) I stay in this hotel - qualit/price ration went from great to average, and no is one of the worst I ever experienced (and not only in Amsterdam): Ridiculously tiny room (less than 10sqm) - can hardly put a small luggage on the floor without blocking the baahtroom and/or entrance door(s)... No chair at the desk (no joke here there is no space for that - you have to sit on the bed!) No air conditioning. Basic breakfast. Even for Amsterdam, 99E for that sort of room is just unacceptable.

It is centrally located in city, easily found (even in rain!), and it is close to all transport and most tourist opportunities. Staff are couteous and helpful. Brakfasts are good WiFi is useful and secured Availability of Internet terminal (charge was waived for us).

Wifi is available to about thrid floor but not strong. To get a strong connection you need to go to the breakfast room.